When the news media needed crisis PR professionals to weigh in on the headline-grabbing Southwest Airlines holiday flight cancellation meltdown, Red Banyan crisis experts found themselves front and center.

Multiple news outlets interviewed Red Banyan CEO Evan Nierman and Senior Vice President Dave Quast about the flight scheduling disaster and asked them to evaluate the airline’s  troubling crisis response.

In separate interviews with different news stations, the two crisis PR professionals discussed the future challenges the airline will face and what it must do to recapture consumer confidence to move forward.

Nierman discussed the Southwest disaster with Fox Business and CBS.

Quast was interviewed by ABC and NewsNation.

View the complete interviews here:

Fox Business