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tag archive: crisis management

A New Twist in United Airlines’ PR Crisis

Following the forced removal of a passenger last week, United Airlines has been working to repair its public image. Statements recently released from the company’s CEO promise changes to the company’s core values aimed at preventing the occurrence of a similar event. However, the company’s actions...

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Cadillac Battles PR Crisis After ‘Neo-Nazi’ Casting Call

American luxury car brand Cadillac made a huge splash in the sea of PR crises over the weekend, after a casting call for one of its commercials tried to recruit members of the white nationalist alt-right movement. The Cast Station, a film and TV casting...

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Red Banyan’s Evan Nierman Appears as Guest Lecturer at The George Washington University in Washington, D.C.

Red Banyan Founder and Principal Evan Nierman was recently invited to deliver a presentation to students at The George Washington University School of Media and Public Affairs in Washington, D.C. A graduate of the school and a respected public relations expert, Nierman focused his presentation...

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The Internet of Things and a New Challenge for Crisis PR Experts

Several major websites, including Twitter, PayPal, and Amazon were shut down due to a massive cyberattack last Friday. Now, cyber attacks are nothing new in today’s hyper-connected world, but this one was different. Instead of hacking into someone’s computer, hackers exploited vulnerabilities in multiple electronic devices...

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The Michigan Wolverines Just Raised the Stakes on Ruth’s Chris Steak House

The owners of a Ruth’s Chris Steak House franchise in Ann Arbor, Michigan thought they had a great idea when they came up with an unusual promotion – to offer their customers a special discount equal to the University of Michigan’s winning point differential over...

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Vegans Need Not Apply: Portland Doughnut Shop under Fire for Job Ad

Pip’s Original Doughnuts & Chai, a popular local doughnut shop in Portland, Oregon found itself in a bit of a PR crisis this week – all because its recent job posting seems to discourage vegans from applying for an open position. The passage that stirred waves of criticism on...

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Sketchy Situation: Adidas Accuses Skechers of Shoe Plagiarism

U.S. shoe giant Skechers came under fire recently after its German rival Adidas filed an infringement suit accusing the company of ripping off its sneaker design. Adidas alleges that Skechers’ Mega Flex shoe is strikingly similar to its own Adidas Springblade concept, which was first...

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10 Commandments of a Crisis Communicator

Be it a social media scandal, a product recall or a natural disaster, crises pose serious threats to the financial, operational and reputational security of an organization. When an emergency hits, crisis communications experts spring into action to help protect an organization and its stakeholders and...

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What You Need to Know about Litigation PR

In today’s interconnected world information travels faster than ever before. Businesses and organizations hit with lawsuits often find themselves at the center of news headlines in a matter of hours. Such publicity can have a significant negative impact on an organization’s reputation and financial stability....

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5 Steps You Should Take After a Data Breach

Data breaches and other types of cyber attacks are becoming increasingly more frequent. From small private firms, to large government entities, organizations of all sizes and industries have fallen victim to cyber criminals in recent years. Such incidents often compromise the security of an organization’s financial...

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