At Red Banyan, we help leaders in the spotlight navigate public scrutiny, internal blowback, and full-blown crises. In 2025, some of the world’s most high-profile CEOs have become cautionary tales in how not to manage reputation. Whether through tone-deaf statements, poor communication, or leadership that failed to inspire, these executives remind us that crisis PR is no longer optional – it’s leadership 101.
Here’s a look at 10 of the most criticized CEOs this year—and what they could have done differently.
1. Elon Musk – Tesla/SpaceX/X
Musk’s erratic leadership at X has damaged its brand. From public meltdowns to insulting advertisers, he’s turned a major platform into a PR minefield. The takeaway? Crisis leadership requires discipline – especially online.
2. Sam Altman – OpenAI
Altman’s brief ousting and reinstatement exposed deep fractures in OpenAI’s leadership. The botched handling fed confusion across the tech world. In moments like this, transparency is critical. Silence only fuels speculation.
3. Sundar Pichai – Google
Critics slam Pichai for Google’s stagnation and mass layoffs. His cautious style offers little inspiration during uncertain times. Effective crisis PR demands visible, decisive leadership, not behind-the-scenes management.
4. David Goeckeler – Sandisk, formerly CEO of Western Digital
Still one of the least-liked CEOs by employees, Goeckeler faces long-standing issues with morale and communication. Internal reputation is as important as external – employees are your first line of brand defense.
5. Andy Jassy – Amazon
Jassy improved Amazon’s stock, but labor issues persist. Ignoring worker concerns while touting performance sends a mixed message. Reputation depends on stakeholder alignment – not just financials.
6. Linda Yaccarino – X
Yaccarino inherited chaos and hasn’t changed the narrative. Her subdued leadership has failed to restore advertiser confidence. Strong messaging and brand repositioning should’ve been immediate priorities.
7. Evan Spiegel – Snapchat
Spiegel’s leadership faces criticism over direction and growth. The silence from the top leaves room for doubt. In a vacuum, negativity fills the space.
8. Bob Iger – Disney
Iger’s return hasn’t been smooth. Controversial decisions and political entanglements triggered public and employee backlash. CEOs must balance strategic pivots with consistent internal messaging.
9. Satya Nadella – Microsoft
Despite success, Nadella faces growing criticism over Microsoft’s aggressive AI rollout. Public concern about job losses shows the importance of proactive messaging around disruption.
10. Tim Cook – Apple
Cook is under fire for Apple’s slow innovation and growing reliance on services. Stakeholders expect a vision – and they notice when it’s missing.
What CEOs Get Wrong in a Crisis—and How to Fix It
Across the board, these CEOs missed the mark in similar ways:
- Lack of transparency – Avoiding hard conversations only deepens mistrust.
- Inconsistent messaging – Contradictions erode credibility fast.
- Failure to anticipate backlash – Smart leaders pressure-test decisions before launch.
- Inadequate internal comms – If your employees are confused or frustrated, the public will be too.
- Slow responses – In the digital age, speed matters more than polish.
- Tone-deaf leadership – Empathy isn’t soft—it’s strategic.
- Outdated channels – One press release won’t cut it. You need a multi-platform strategy.
Crisis PR Is a Leadership Skill
At Red Banyan, we don’t just manage crises – we prevent them. For CEOs, a reputation isn’t a side concern. It’s the foundation of your brand, your influence, and your ability to lead. Whether you’re under fire or planning ahead, our team helps you stay in control, tell your story, and build trust in high-stakes moments.
Don’t wait for a crisis to go viral. Work with Red Banyan and protect what you’ve built. Contact our crisis PR experts today.
Want more insight? Read 6 Ways to Gain Trust After a Corporate Scandal or Our Approach to Crisis Prevention and Planning.