CASE STUDY

Social Media Influencer Survives Online Mob Following Public Scandal

Challenge

After unfortunate details related to an online personality’s private life are made public, this well-known influencer enlisted Red Banyan’s crisis PR experts to stop an online mob from causing long-term damage.

Action

Red Banyan’s team moved swiftly, correcting misinformation, halting the momentum of public attacks, and stopping sponsors from terminating partnership deals. The team then formulated and executed a strategy that gradually returned the situation to normal, putting the controversy firmly in the past.

You were like angels. Your guidance was essential and you were there for our family in a time of need and we could not have been happier with the outcome.

Social Media Influencer Facing Cancel Culture

Impact

After a tumultuous period that could have been devastating to the individual’s reputation, brand, and livelihood, the client returned to a relative state of calm and business as usual.