A New Twist in United Airlines’ PR Crisis

Following the forced removal of a passenger last week, United Airlines has been working to repair its public image. Statements recently released from the company’s CEO promise changes to the company’s core values aimed at preventing the occurrence of a similar event. However, the company’s actions...

Read more

United Airlines CEO Issues Apology, Exacerbates PR Crisis

United Airlines has been battling a firestorm of public criticism following an incident on Sunday when one of its passengers was forcibly removed from an overbooked flight. Several videos surfaced on social media showing a man being dragged out of his seat and through the aisle by...

Read more